Third Party Processors


List of subprocessors

To support the delivery of Silo services, Authentic8 uses service providers (each, a “subprocessor”) to store and process data. In most cases, processing (both by a particular subprocessor and at a particular location) is dependent on each customer organization’s configuration and usage of Silo.

Authentic8 uses commercially reasonable efforts, in accordance with its established Supply Chain Risk Management program, to evaluate the data protection practices of its subprocessors. Prior to engaging any third party subprocessor, Authentic8 performs diligence to evaluate their privacy, security, and confidentiality practices.

Processing Activities Entity Country Processing Location
Google
Infrastructure as a Service and Google Cloud Platform services (e.g., Google Compute Engine, Google Cloud Translation API, Google Cloud DNS, etc.) United States

United States, EU

When configured for the applicable location/service: Taiwan

Amazon Web
Services
Infrastructure as a Service and AWS services (Elastic Compute Cloud, Amazon Route 53, Amazon Simple Storage Service, etc.) United States

United States

When configured for the applicable location/service: Japan, Australia

PhoenixNAP LLC
Infrastructure as a Service United States When configured for the applicable location/service: United States, Netherlands, Singapore
IBM SoftLayer
Infrastructure as a Service United States When configured for the applicable location/service: Netherlands, Singapore
Telehouse America
Infrastructure as a Service United States When configured for the applicable location/service: United States
Webroot
URL classification and reputation services United States When configured for the applicable location/service: United States
Twilio
Two-factor authentication services United States When configured for the applicable location/service: United States
Vonage Nexmo
Two-factor authentication services United States When configured for the applicable location/service: United States
Recurly
Payment card processing services United States When configured for the applicable location/service: United States
Oracle Dyn
DNS services United States When configured for the applicable location/service: Global

Corporate Website

To support the the Authentic8 corporate website, Authentic8 uses service providers (each, a “subprocessor”) to store and process data.


Processing Activities Entity Country Processing Location
Cookie Hub
Cookie Consent Storage Iceland Iceland
Google
Tracking of web activity United States

When configured for the applicable location/service: United States

Olark
Live Chat on authentic8.com United States When configured for the applicable location/service: United States
Terminus
Cookie based advertising United States United States
LinkedIn Insight
Tracking of social users coming to authentic8.com United States When configured for the applicable location/service: United States
G2Crowd
Tracking of G2crowd users coming to authentic8.com United States United States
Marketo
Processes form completes on website United States When configured for the applicable location/service: United States