List of subprocessors

To support the delivery of Silo services, Authentic8 uses service providers (each, a “subprocessor”) to store and process data. In most cases, processing (both by a particular subprocessor and at a particular location) is dependent on each customer organization’s configuration and usage of Silo.

Authentic8 uses commercially reasonable efforts, in accordance with its established Supply Chain Risk Management program, to evaluate the data protection practices of its subprocessors. Prior to engaging any third party subprocessor, Authentic8 performs diligence to evaluate their privacy, security, and confidentiality practices.

  Processing Activities Entity Country Processing Location
Google
Infrastructure as a Service and Google Cloud Platform services (e.g., Google Compute Engine, Google Cloud Translation API, Google Cloud DNS, etc.) United States

United States

When configured for the applicable location/service: Taiwan, United Kingdom, EU, Australia, Japan

Amazon Web
Services
Infrastructure as a Service and AWS services (Elastic Compute Cloud, Amazon Route 53, Amazon Simple Storage Service, etc.) United States

United States

When configured for the applicable location/service: Japan, Australia, United Kingdom

PhoenixNAP LLC
Infrastructure as a Service United States When configured for the applicable location/service: United States, Netherlands, Singapore
IBM SoftLayer
Infrastructure as a Service United States When configured for the applicable location/service: United States, Netherlands, Singapore
Telehouse America
Infrastructure as a Service United States When configured for the applicable location/service: United States
Webroot
URL classification and reputation services United States When configured for the applicable location/service: United States
Twilio
Two-factor authentication services United States When configured for the applicable location/service: United States
Vonage Nexmo
Two-factor authentication services United States When configured for the applicable location/service: United States
Recurly
Payment card processing services United States When configured for the applicable location/service: United States
Oracle Dyn
DNS services United States When configured for the applicable location/service: Global
Teachable
(For subscribers and users of OSINT Academy only) Computer-based training services United States When configured for the applicable service: United States
Equinix
IaaS United States When configured for the applicable location/service: United States, Germany
KINX
IaaS South Korea

When configured for the applicable location/service: South Korea

Corporate Website

To support the the Authentic8 corporate website, Authentic8 uses service providers (each, a “subprocessor”) to store and process data.

 

 

  Processing Activities Entity Country Processing Location
Cookie Hub
Cookie Consent Storage Iceland Iceland
Google
Tracking of web activity United States

When configured for the applicable location/service: United States

LinkedIn Insight
Tracking of social users coming to authentic8.com United States When configured for the applicable location/service: United States
G2
Tracking of G2 users coming to authentic8.com United States United States
Marketo
Processes form completes on website United States When configured for the applicable location/service: United States

Crazy Egg

Tracking of web activity United States When configured for the applicable location/service: United States

SEO Scout

Tracking of web activity United States When configured for the applicable location/service: United States    

 

Customer Support

To provide customer support services, Authentic8 uses service providers (each, a “subprocessor”) to store and/or process data. In most cases, the processing is dependent on each customer organization’s opt-in for the service.
 

  Processing Activities Entity Country Processing Location
Freshworks
Customer support services United States When configured for the applicable location/service: United States, EEA, India, Australia
status.io
Service status tracking and subscription-based notifications United States

When configured for the applicable location/service: United States

Mailchimp
Mass email communication tool United States United States
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